Returns

Return Process

We want your shopping experience to be simple and worry-free. If you wish to return an item, please follow these steps:


1. Click the Return button in the main menu.


2. Submit your return request within 14 days.


3. We will review your request and send you the next steps.


4. Send the item back following the instructions you receive.


5. Once the return has been received and checked, your refund will be processed.

Please note:

Returns for products from the Pre-Rebrand Sale Collection follow a different return process, as they must be sent to a different return address.

Please contact us at contact@futher.shop or use our contact form for your return.

Return Conditions

- Items must be unworn, unwashed, undamaged, and all original labels must still be attached.

- Only authentic purchased items are accepted. Fake or unrelated items will not be refunded.

Return Period

- Returns must be requested within 14 days after receiving your order.

Return Shipping Costs

- The customer is responsible for return shipping costs.

- Exceptions where the seller covers shipping:

  • Incorrect items sent
  • Damaged items received
Refund Details

- Refunds are typically completed within 7-14 business days after we have received and inspected the returned items.

Exceptions

- Non-authentic items sent to us will be returned to the sender, and the customer is responsible for all shipping costs.

- If the return conditions are not met, the return may be refused.

- Return shipping is only covered if the mistake was on the seller`s side.

Additional Notes

- Our customer service will respond to all inquiries within 24 hours.

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- Return shipping costs: Unless otherwise stated, customers are responsible for the cost of returning items.

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- Right of withdrawal: You may withdraw from your purchase within 14 days from the day you receive your items, without giving any reason.

For all returns, please send your package to the following address:

(FutHer) Returns

Lidostas Parks

LV-2167, Marupe

Latvia

Do you Need Help?

Contact form

Email: contact@futher.shop